Step 1 – Assessment & Planning
Understanding your center, your people, and your goals.
Every successful partnership begins with listening. We start by conducting a detailed operational and compliance assessment of your Adult Day Care — reviewing staffing, licensing, financial processes, and client care standards. From there, we design a customized management plan tailored to your center’s specific needs. This plan becomes the foundation for efficient operations and long-term stability.
Step 2 – System Integration & Transition
Building structure without disrupting care.
Once the plan is approved, our team carefully integrates Livingston 21’s proven systems into your existing workflow. This includes scheduling software, financial tracking, compliance documentation, and communication channels. We work side-by-side with your staff to ensure a smooth transition — minimizing downtime and maintaining uninterrupted client care. The result is an organized, data-driven structure that empowers both management and caregivers.
Step 3 – Active Management & Support
Hands-on leadership that keeps everything moving.
With systems in place, we take full responsibility for daily operations — staffing, payroll, maintenance coordination, quality assurance, and compliance reporting. Our managers maintain open communication with your on-site team, ensuring that every process aligns with regulations and best practices. We don’t just manage from a distance — we’re part of your team, available whenever support is needed.
Step 4 – Evaluation & Continuous Improvement
Always improving, always caring.
True excellence is achieved through reflection and growth. Livingston 21 regularly reviews performance metrics, client feedback, and regulatory updates to refine operations continuously. We provide partners with quarterly reports and strategic recommendations, identifying new opportunities for efficiency and quality enhancement. By combining data insight with human understanding, we help every center evolve with confidence.